I had issues with the carelessness of some of the workers during a roofing update at my apartment complex that gave me a negative opinion of this company, however I'm updating my review because when the owner was notified of the issues at our community he took quick action in correcting the problems with certain workers & even offered compensation for the damage done to my patio. It's unfortunate some of the workers reflected poorly on the company, however I greatly appreciated the fact that the owner took my concerns seriously and reached out to correct the problems.
The crew efficiently replaced the entire roof in 1 day. They replaced a few extra sheets of roof deck sheathing because of some rotting, but did not charge extra. The yard was left cleaner than when they arrived! Overall very professional service and a job well done.
They did a very good job. They had to work around some weather delays and we had a couple of unforeseen issues arise but Dan and Yannick worked with us to resolve them and we are completely satisfied. Their level of customer service is something others should strive to achieve. If I could rate that a 10, I would. I highly recommend Roofwise!
Great and honest company to work for. We absolutely loved how our new roof came out and the workers are great and very helpful. Yannick the supervisor on site was extremely professional and helpful!! If you are looking for a great roofing company I would highly recommend them!!
I needed to repair/replace my roof from Hurricane Matthew. Dan provided me the best quote and stayed within my insurance coverage. I wanted something unique-was builder basic. Dan brought samples several times till we got it right: Washington Slate. It makes a statement. Thanks Dan and crew, I love it.
They put on a beautiful and very strong roof quickly and efficiently. What's more, a month after installation, hurricane Matthew dropped a large tree branch on the new roof. Holes were gouged into it in 2 different areas. I got them to come back and replace and repair all the damage!
Dan provided a fair quote with a great warranty. He was able to schedule our roofing job quickly. The crew showed up on time, worked continuously, were thorough (they replaced several plywood sections even though it was more then planned, but Dan stuck to his quote) and cleaned up very well. The roof looks great and no issues. Dan and crew were great to work with.
First class in estimating, advising, materials, installation, and follow-up. I know I got the best overall value using Roofwise. Getting a new roof should not be taken lightly. For sure, all companies are not the same.
If you want a professional roof installation from someone who really cares to get it right, you should contact Dan Poole at Roofwise. He clearly has years of experience and makes sure that it all goes well. He pointed out many refinements about installing our roof properly and is available to answer any questions before and during the install. Also and importantly, where one installer was able to get only 50% coverage from our insurer, he pointed out an oversight and we were able to get full coverage from our insurer.
I rarely write reviews and when I do it is usually for poor services. However this is an exception as I am completely satisfied and wish to give my highest recommendation to ROOFWISE for installing a new roof. The owner, Dan Poole, is a great guy and extremely professional. I solicited several bids and he was the only one who promptly responded, and, more importantly, had the lowest quote. Further he was very accommodating about scheduling the job for my convenience. He has an excellent team, which he supervises on site. Everything was well done, on time and on budget. I will use him again for any related job and urge you to do the same. Finally, I found him on HomeAdvisor (you do not need Angies List although I am also posting this review there).
Roofwise removed old shingles, did some repairs as needed, and installed new shingles on our detached garage. Mr. Poole and others in his employ gave us good advice, did a great job, finished on time, and left the job site neat. This company does very good work.
Dan took a lot of time over a weekend to answer all my questions. He started the project on time and finished the same day (7 pm). His crew was courteous and worked hard. They did a great job cleaning up after themselves, even shaking small pieces of shingles out of a tree. His price was very competitive and he took care of the warranty registration and payment. The roof looks great! We are very satisfied.
We were very pleased with the results and great customer service by Dan. He was very responsive to my questions and did a great job making sure the job was done correctly and to our liking.
Dan was very prompt in getting back to me. His offer, while not the lowest, was very competitive. I went with Capital Building because of Dan's willingness to answer questions. I had a known problem at a roof divide where there was rotting fascia. Only Dan noted it, even though others crawled on my roof. The work crew was very efficient and professional. The clean-up was amazing. Two days later, except for the beautiful roof, no one could tell that anyone had done recent work. No scrap, no waiting forever for the dumpster to be taken away, no broken shrubs. Great experience.
Dan and his crew did a fabulous job on remodeling my master bathroom. Dan had some very creative ideas and did whatever was needed to make sure I would be happy with the new bathroom. And I am!